FAQ

What areas do you cover?

We currently cover and working across all Greater London area. For more information please visit Locations page.

Do I need to provide cleaning equipment or products?

For one - off services the eco-friendly products and materials are included in the price. For the regular services, you will have to provide everything.

Do I need to pay a deposit?

Our cleaners are reliable, hardworking individuals from Ukraine. They will always arrive at your place wearing dedicated shoes and fresh working clothes.

How do I pay?

We accept both cash and bank transfer. You are expected to pay on the day / next day the service was provided. If you require an invoice, we will send you one.

Is VAT included in the price?

We do not charge any hidden or VAT fees.

How our cleaning guarantee work?

If we miss anything, let us know within 72 hours and we’ll come back and reclean it for free. For more info, visit our reclean guarantee page.