Eco Cleaning London provides a completely eco-friendly and sustainable cleaning experience. We are meticulous in selecting the right products and cleaning materials to ensure you receive the best cleaning result.
You can request a reclean within 2 days of your initial cleaning service. We believe this window gives you ample time to assess the quality of our work and make an informed decision.
To initiate the reclean process, please reach out to our customer support team via email at email@example.com. In your email, be sure to include your name, contact details, and the details of your initial cleaning service.
To help us understand your concerns, we kindly request a video of the areas you're not satisfied with. This will assist us in comprehending the situation better and taking appropriate action.
Upon receiving your request and the accompanying visual evidence, our team will promptly review the situation. We understand that not all discrepancies are our fault, and this step helps us determine responsibility.
We take pride in our service quality and the satisfaction of our customers. With our reclean guarantee, we want to emphasise our commitment to delivering a spotless and sparkling clean. At Eco Cleaning London, we believe in standing behind our work, and your happiness is our top priority.
Should you have any questions, concerns, or require further information about our reclean guarantee, please do not hesitate to get in touch. Your peace of mind is our reward, and we look forward to serving you with the highest level of care and excellence.